Topics

MetaTrader 4
How can I check if my MT4/MT5 is the latest version? How to import Trading Central's indicators on the MT4/MT5 platform? How to query the historical data of MT4? How to check the email notification of MT4/MT5? D Prime MT4 Live 3 new server is online, what impact will it have on my account?
MetaTrader 5
1.1 How to install MT5 1.2 How to log in to MT5 1.3 How to set the system language of MT5 2. MT5 operation interface introduction 3.1 How to create a new order in MT5
FIX API 4.4
What is FIX API? List of trading products for FIX API 4.4 How to apply for FIX API 4.4? What is the minimum cost requirement for FIX API 4.4? How is FIX API 4.4 used?
Cross-Currency/Payment Method For Deposit And Withdrawal
Under what circumstances will clients be denied for cross-currency withdrawals? What is the "Cross-Currency/Payment Method Deposit Policy"? When do I need to pay for cross-currency withdrawals handling fees? 
Deposit
How to deposit into a live account? How do I deposit funds? What deposit methods does D Prime provide? What is the Deposit Reimbursement Policy?
Withdraw
How do I withdraw funds? What withdrawal methods does D Prime provide?
Funds Transfer
Are there any additional charges for transferring funds? Is there an amount limit for funds transferring? How long does an internal transfer take?
Advanced Trading
How to operate partial closing in MT4? How to check product overnight interest? What is the calculation formula? What is the ratio and sequence of forced liquidation? What is a dividend? How to calculate? What is lock-up and how to collect margin when lock-up?
Australian Stock CFDs
What Australian stock CFD products does D Prime offer? What is the leverage of Australian Stock CFDs products? What is the minimum trading lot size for Australian Stock CFDs?
Forex
What currency pairs does D Prime offer? What are the trading hours for the currency pair market? What is the trading leverage for D Prime currency pairs? How is the swap or inventory fee calculated for a currency pair? When is the overnight interest charged in Europe and the United States?
Precious Metals
What precious metal products does D Prime offer? What is the leverage for spot gold and spot silver? How is the overnight interest on spot gold calculated? How is Margin for Precious Metals Calculated? Why do the spot gold spreads widen sometimes?
U.S. Stock CFDs
What US stock CFD products does D Prime offer? What is the leverage of US stock CFD products? Do US stock CFD products have dividends? Are there overnight interest for US stock CFD products? How to calculate overnight interest? When will dividends be paid for US stock CFD products?
Hong Kong Stock CFDs
What Hong Kong stock CFD products does D Prime offer? What is the leverage of Hong Kong stock CFD products? Is there an overnight interest for Hong Kong stock CFD products? How to calculate overnight interest? Are there any dividends for Hong Kong stock CFD products? When will the dividends of Hong Kong stock CFD products be distributed?
Commodities
Does holding a long crude oil spot order and a short crude oil futures order at the same time occupy unilateral margin? What commodities does D Prime offer? What is the trading leverage for D Prime Spot Crude Oil products? What system does D Prime's crude oil spot quotes come from? What is the overnight interest on spot crude oil products?
Stock Indices
What is the minimum lot size for spot stock indices? What stock index products does D Prime offer? What is the leverage of a stock index?
Futures
What futures products does D Prime offer? What is the difference between D Prime futures and exchange futures? What is the trading leverage for D Prime futures products? Does D Prime's futures products have a delivery date? What is the minimum trading volume for futures?
VPS
What are the requirements to apply for a VPS trading dedicated server? How to apply for a VPS trading dedicated server? Does the VPS trading dedicated server support multiple accounts opening? How long can a VPS trading dedicated server be used for free? How many VPS trading dedicated servers can I apply for?
MAM
How to apply for MAM? How does the MAM account perform profit-sharing? Can clients set the ratio of copy trading for the main and sub-accounts? Can sub-accounts of MAM check the take-profit and stop-loss points of the main account? Can MAM accounts hide position orders?
#DooTrader Charity Trading Competition
Points Mall
What is the "Ideal Home" Points Mall? What gifts can be redeemed in the "Ideal Home" Points Mall? How to get dream value? When will the dream value be paid? Will my Dream Value points expire? How can I check my Dream Value?
D Prime Interest-Free Campaign
What are the terms and conditions of the D Prime interest-free campaign? What is the D Prime Interest-Free Campaign?
Account Class
Is account merging supported, and what are the rules for merging accounts? What level of accounts are suitable for the Expert Advisor (EA)? How do I sign the agreement now that I have completed the Phase 2 challenge? How to apply for account merger? Will my DPFunded Elite Trader qualification be cancelled?
Funding
DP Funded profit sharing cycle and rules Can I use the registration fee to purchase a new challenge account without refunding it? Is it possible to purchase the challenge using a credit card with a different name? If client uses a savings card, should they choose the "Credit/Debit Cards" ? Why can't the payment page pop up after I submit an order in the backend?
Trading
Can I use a VPS and VPN? EA Account Trading Rules What trading software should I use at each stage of the challenge? DPFunded Product Contract Details (Crude Oil and Precious Metals) Are there any limits on the number of positions and orders that a challenge account can hold?

Account

Company Account
How to open a company account?
Live Account
How to verify profile? How do I change the leverage on my account? Which account type is right for me? How to open a live account? How many accounts can one person apply for?
Login
How to register in D Prime? How to change the password of D Prime User Center account? Can I change the registered email address or mobile phone number in the D Prime User Center? Why was my D Prime User Center account disabled? How to cancel the D Prime User Center account?
Demo Account
How to open a demo account? Can the demo account modify the leverage? How to increase funds in a demo account? What is a demo account? Is there a time limit to use the demo account?

Trading Platform

MetaTrader 4
How can I check if my MT4/MT5 is the latest version? How to import Trading Central's indicators on the MT4/MT5 platform? How to query the historical data of MT4? How to check the email notification of MT4/MT5? D Prime MT4 Live 3 new server is online, what impact will it have on my account?
D Prime InTrade
What is D Prime InTrade? What are the features of D Prime InTrade? Where can I download D Prime InTrade? How to register and log in to D Prime InTrade? What can I do if I forget my D Prime InTrade password?
MetaTrader 5
1.1 How to install MT5 1.2 How to log in to MT5 1.3 How to set the system language of MT5 2. MT5 operation interface introduction 3.1 How to create a new order in MT5
TradingView
What are the advantages of TradingView over MetaTrader 4 or MetaTrader 5? Can I open a position on TradingView and close it on another platform?
FIX API 4.4
What is FIX API? List of trading products for FIX API 4.4 How to apply for FIX API 4.4? What is the minimum cost requirement for FIX API 4.4? How is FIX API 4.4 used?

Social Trading

Funding

Cross-Currency/Payment Method For Deposit And Withdrawal
Under what circumstances will clients be denied for cross-currency withdrawals? What is the "Cross-Currency/Payment Method Deposit Policy"? When do I need to pay for cross-currency withdrawals handling fees? 
Deposit
How to deposit into a live account? How do I deposit funds? What deposit methods does D Prime provide? What is the Deposit Reimbursement Policy? Common Deposit Questions
Withdraw
How do I withdraw funds? What withdrawal methods does D Prime provide?
Funds Transfer
How to transfer money between trading accounts? Are there any additional charges for transferring funds? Is there an amount limit for funds transferring? How long does an internal transfer take?

Trading Products

Advanced Trading
How to operate partial closing in MT4? How to check product overnight interest? What is the calculation formula? What is the ratio and sequence of forced liquidation? What is a dividend? How to calculate? What is lock-up and how to collect margin when lock-up?
Australian Stock CFDs
What Australian stock CFD products does D Prime offer? What is the leverage of Australian Stock CFDs products? What is the minimum trading lot size for Australian Stock CFDs?
Forex
What currency pairs does D Prime offer? What are the trading hours for the currency pair market? What is the trading leverage for D Prime currency pairs? How is the swap or inventory fee calculated for a currency pair? When is the overnight interest charged in Europe and the United States?
Precious Metals
What precious metal products does D Prime offer? What is the leverage for spot gold and spot silver? How is the overnight interest on spot gold calculated? How is Margin for Precious Metals Calculated? Why do the spot gold spreads widen sometimes?
U.S. Stock CFDs
What US stock CFD products does D Prime offer? What is the leverage of US stock CFD products? Do US stock CFD products have dividends? Are there overnight interest for US stock CFD products? How to calculate overnight interest? When will dividends be paid for US stock CFD products?
Hong Kong Stock CFDs
What Hong Kong stock CFD products does D Prime offer? What is the leverage of Hong Kong stock CFD products? Is there an overnight interest for Hong Kong stock CFD products? How to calculate overnight interest? Are there any dividends for Hong Kong stock CFD products? When will the dividends of Hong Kong stock CFD products be distributed?
Commodities
Does holding a long crude oil spot order and a short crude oil futures order at the same time occupy unilateral margin? What commodities does D Prime offer? What is the trading leverage for D Prime Spot Crude Oil products? What system does D Prime's crude oil spot quotes come from? What is the overnight interest on spot crude oil products?
Stock Indices
What is the minimum lot size for spot stock indices? What stock index products does D Prime offer? What is the leverage of a stock index?
Futures
What futures products does D Prime offer? What is the difference between D Prime futures and exchange futures? What is the trading leverage for D Prime futures products? Does D Prime's futures products have a delivery date? What is the minimum trading volume for futures?

Tools

VPS
What are the requirements to apply for a VPS trading dedicated server? How to apply for a VPS trading dedicated server? Does the VPS trading dedicated server support multiple accounts opening? How long can a VPS trading dedicated server be used for free? How many VPS trading dedicated servers can I apply for?
MAM
How to apply for MAM? How does the MAM account perform profit-sharing? Can clients set the ratio of copy trading for the main and sub-accounts? Can sub-accounts of MAM check the take-profit and stop-loss points of the main account? Can MAM accounts hide position orders?

Analyzing Tool

Trading Central
What is the analyst view? What is technical analysis? What is an economic calendar? What is Web TV?
Daily Insight
Where can I find the "Daily Insight”?

Promotions

#DooTrader Charity Trading Competition
Points Mall
What is the "Ideal Home" Points Mall? What gifts can be redeemed in the "Ideal Home" Points Mall? How to get dream value? When will the dream value be paid? Will my Dream Value points expire? How can I check my Dream Value?
D Prime Interest-Free Campaign
What are the terms and conditions of the D Prime interest-free campaign? What is the D Prime Interest-Free Campaign?

DPFunded

Account Class
Is account merging supported, and what are the rules for merging accounts? What level of accounts are suitable for the Expert Advisor (EA)? How do I sign the agreement now that I have completed the Phase 2 challenge? How to apply for account merger? Will my DPFunded Elite Trader qualification be cancelled?
Funding
DP Funded profit sharing cycle and rules Can I use the registration fee to purchase a new challenge account without refunding it? Is it possible to purchase the challenge using a credit card with a different name? If client uses a savings card, should they choose the "Credit/Debit Cards" ? Why can't the payment page pop up after I submit an order in the backend?
Trading
Can I use a VPS and VPN? EA Account Trading Rules What trading software should I use at each stage of the challenge? DPFunded Product Contract Details (Crude Oil and Precious Metals) Are there any limits on the number of positions and orders that a challenge account can hold?