答:如入金失败,请先核对以下信息:转账账户是否为本人、金额是否正确、币种与链是否一致等。
若无误仍未到账,请联系客服 支持,提交转账凭证与相关信息。
我们将在核实后协助处理退款或补入,退款将会原路退回 ,处理时间依支付方式而定。
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答:如入金失败,请先核对以下信息:转账账户是否为本人、金额是否正确、币种与链是否一致等。
若无误仍未到账,请联系客服 支持,提交转账凭证与相关信息。
我们将在核实后协助处理退款或补入,退款将会原路退回 ,处理时间依支付方式而定。
Did this article solve your question?
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Trading in financial instruments involves high risks due to the fluctuation in the value and prices of the underlying financial instruments. Due to the adverse and unpredictable market movements, large losses exceeding the investor’s initial investment could incur within a short period of time. The past performance of a financial instrument is not an indication of its future performance. Please make sure you read and fully understand the trading risks of the respective financial instrument before engaging in any transaction with us. You should seek independent professional advice if you do not understand the risks disclosed by us herein.
Trading in financial instruments involves high risks due to the fluctuation in the value and prices of the underlying financial instruments. Due to the adverse and unpredictable market movements, large losses exceeding the investor’s initial investment could incur within a short period of time. The past performance of a financial instrument is not an indication of its future performance. Please make sure you read and fully understand the trading risks of the respective financial instrument before engaging in any transaction with us. You should seek independent professional advice if you do not understand the risks disclosed by us herein.